Shipping Policy

At Drop By Drop, we are committed to providing our customers with a seamless and enjoyable shopping experience. We are proud to offer free worldwide shipping on all orders, with no minimum purchase required. Please review our shipping policy below to ensure you are well informed about our shipping process and delivery times.

Free Worldwide Shipping

We provide free shipping to customers all around the world. There are no additional shipping fees or hidden costs. The price you see at checkout is the final price you pay.

Processing Time

Orders are typically processed within 1-3 business days after payment is received. Please note that during peak seasons or holidays, processing times may be longer. We will notify you via email if there is any delay in processing your order.

Shipping Times

Shipping times vary depending on the destination country. Estimated delivery times are as follows:

United States, Canada, United Kingdom, Australia, and New Zealand: 10-20 business days
Europe: 1-14 business days
Asia, Africa, and South America: 15-30 business days

Please note that these are estimated delivery times and actual delivery times may vary. We will provide tracking information for your order, so you can monitor its progress.

Customs, Duties, and Taxes

Drop By Drop is not responsible for any customs fees, duties, or taxes that may be incurred during the shipping process. These charges are the responsibility of the recipient and are determined by the destination country's customs regulations.

Unclaimed Packages and Incorrect Addresses

If a package is returned to us due to an incorrect or incomplete address, the customer is responsible for the cost of re-shipping the item. If a package is unclaimed by the customer and returned to us, we will issue a refund for the order, minus the original shipping cost.

Damaged or Lost Packages

In the rare event that your package is damaged or lost during transit, please contact us as soon as possible. We will work with you to resolve the issue and, if necessary, send a replacement or issue a refund.

Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, it cannot be changed or canceled.

Contact Information

If you have any questions or concerns regarding shipping, feel free to reach out to us in the way that works best for you: find contact information here. 

We appreciate your business and are dedicated to providing exceptional service. Thank you for shopping with Drop By Drop.